City Pulse

Banashankari resident resolves two issues with a complaint

December 01, 2014 By Sandhya C D'Souza

Amidst the heavy traffic in Banashankari, a walkway helped pedestrians to reach Banashankari bus stop from Sangam Circle. However, when water logged this walkway, things took a nasty turn.


Active citizen Ramachandran Pallassana in his complaint posted on IChangeMyCity reveals the horrors faced by the pedestrians.


“This walkway was like a boon to the people who wanted to reach the bus stop. However, waterlogging was common here as the walkway was lower than the road level. To make matters worse, people used to spit in this water and throw garbage. This stagnated water, made the entire area dirty and was a potential breeding ground for mosquitoes,” he says.


As people could not walk in the ankle deep water, someone put stones in the water to create a path. Pedestrians had to watch every step, as these stones were uneven and used to wobble. Only one person could walk on the stone at a time, and it became very difficult for senior citizens to walk, he adds.


Pallassana decided to post the issue on IChangeMyCity. After some days, he received a message that the complaint was acknowledged and was ‘On-the-Job’. A few days later, he received a message that the complaint was resolved.


“I felt very happy to see this message, and immediately went to see if the issue was actually resolved,” says Pallassana.


Upon reaching there, he noticed that the water was cleared and the road was filled. However, as the road was now clean, buses were parked on the walkway, which was another hurdle for the pedestrians.


Pallassana then posted a comment on this complaint, asking the authorities to make the area no parking. His request was immediately adhered to, and the buses were cleared and two barricades were placed.


Ramachandran Pallassana is now pleased that pedestrians can walk freely, which was possible as he took the initiative to raise his voice. “If you need a better city, you need to demand for better facilities,” he concludes.